Privacy Policy

Last updated: January 14, 2026

Elviri operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience ("Service"). Elviri is hosted by Shopify, which enables us to provide online services. This privacy policy explains how we collect, use, and disclose your personal information when you visit, use, purchase, or otherwise transact through the service, or contact us in other ways. In case of any conflict between our Terms of Use and this privacy policy, this privacy policy shall prevail regarding the collection, processing, and disclosure of personal information.

Please read this privacy policy carefully. By using and accessing this service, you acknowledge that you have read and understood this privacy policy and the collection, use, and disclosure of your information as described herein.

In this privacy policy, "we" refers to
Refers to Elviri operated by the Netherlands-based company 4digitalplans.

Personal information we collect or process

The term "personal information" refers to information that identifies or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or anonymized so that it cannot be identified. Depending on how you use the service, your location, and the scope permitted or required by applicable laws, we may collect or process the following categories of personal information (including inferences derived from this personal information).

Contact information This includes your name, address, billing address, shipping address, phone number, and email address.
Financial information This includes credit card, debit card, financial account numbers, payment information, financial account details, transaction details, payment methods, payment confirmations, and other payment-related details.
Account information This includes your username, password, security questions, and various settings and preferences.
Transaction information This includes products you viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
Communications with us This includes information contained in communications with us, such as inquiries to customer support.
Device information This includes information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information This includes information about your interactions with the service (such as how and when you access the service and how you navigate it).

Sources of personal information

We may collect personal information from the following sources.

Directly from you This includes when you create an account, visit or use the service, contact us, or provide your personal information by other means.
Automatically through the service This includes information collected from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.
From our service providers This includes cases where we outsource to use specific technologies or collect or process your personal information on our behalf.
From our partners and other third parties

How we use your personal information

Depending on how we interact with you and the services you use, we may use personal information for the following purposes.

Service Delivery, Customization, and Improvement We use personal information to provide services to you. This includes fulfilling contracts with you, processing payments, handling orders, remembering your preferences and interests in products, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing accounts, arranging deliveries, facilitating returns and exchanges, enabling review submissions, and offering personalized shopping experiences such as recommending products related to your purchase history. This may involve using your personal information to better customize and improve the service.
Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes sending marketing, advertising, and promotional communications via email, text message, or mail, and displaying online advertisements within the service or on other websites based on products or services you have previously purchased or added to your cart, as well as other service usage history.
Security and Fraud Prevention We use your personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. When you register an account using the service, you are responsible for securely managing your account credentials. We strongly recommend not sharing your username, password, or other access information with others.
Communication with You We use personal information to provide customer support, respond promptly, deliver effective service, and maintain our business relationship with you.
Legal Reasons We use your personal information to comply with applicable laws and respond to legitimate legal processes, including requests from law enforcement or government agencies. We also use it to participate in and investigate civil disclosure procedures, potential or actual litigation, other legal disputes, and to investigate and enforce potential violations of our terms and policies.

Methods of Personal Information Disclosure

In certain situations, we may disclose your personal information to third parties for legitimate purposes in accordance with this privacy policy. Such situations may include the following.

Shopify, vendors providing services on our behalf, and other third parties (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
We share information with business and marketing partners to provide marketing services and deliver advertisements. For example, we use Shopify to support personalized advertising in cooperation with third-party services based on your online activities across various sellers and websites. Our business and marketing partners use your information according to their privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activities across different sellers and websites.
If you instruct, request, or consent to disclose specific information to third parties (e.g., for product shipping or use of social media widgets or login integrations), we will disclose that information.
We may share information within our affiliates or other corporate groups.
We may disclose personal information to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms and policies, or protect and defend the service, our rights, users, and others in connection with business transactions such as mergers or bankruptcy.

Relationship with Shopify

The service is hosted by Shopify, which collects and processes personal information related to your access and use of the service to provide and improve it. Information you submit to the service may be transmitted and shared with Shopify and third parties located outside your country of residence for service provision and improvement. Additionally, we use Shopify’s enhanced features that incorporate data and information obtained from your interactions with our store, other sellers, and Shopify to protect, expand, and improve our business. Shopify may use personal information collected about your interactions with our store, other sellers, and Shopify to provide these enhancements. Shopify is responsible for processing your personal information and responding to your requests to exercise your rights regarding such use. For more details on how Shopify uses your personal information and your possible rights, please see Shopify Consumer Privacy Policy. Depending on your location, you may have specific rights to exercise regarding your personal information here: Shopify Privacy Portal Link.

External Service Websites and Links

The service may include links to websites or other online platforms operated by external services. When following links to sites not affiliated with or controlled by us, please review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on such sites. Information you provide in public or semi-public areas of external social networking platforms may be viewed by other users of the service and those platforms without restriction by us or the external service. The presence of such links does not imply endorsement or recommendation of the content, owners, or operators of those platforms unless explicitly stated on the service.

Children's Data

This service is not intended for children, and we do not knowingly collect personal information from minors in your jurisdiction. If your child has provided personal information to us and you are their parent or guardian, you may contact us at the address below to request deletion of that information. As of the effective date of this privacy policy, we have no actual knowledge of sharing or selling personal information of individuals under 16 years old (as defined by applicable law).

Customer Information Security Management and Retention Period

No security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Please be aware that information you send to us may not be secure during transmission. We recommend avoiding sending highly confidential or sensitive information through unsecured communication methods.

The retention period for your personal data varies depending on factors such as account maintenance, service provision, legal obligations, dispute resolution, and enforcement of other applicable contracts or policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights described below regarding your personal data. However, these rights are not absolute and may only apply in certain situations, and we may refuse your request where permitted by law.

Right of Access / Right to Know You may have the right to request access to your personal data we hold.
Right to Erasure You may have the right to request deletion of your personal data we hold.
Right to Rectification You may have the right to request correction of your personal data we hold.
Right to Data Portability You may have the right to receive a copy of your personal data we hold or request its transfer to an external service under certain conditions and exceptions.
Managing Communication Preferences We may send you promotional emails, but you can unsubscribe at any time using the unsubscribe option shown in the email. Even if you unsubscribe, we may still send you important non-promotional emails related to your account or orders.

These rights can be exercised as guided in the service or by contacting us using the information below. For more information about how Shopify uses your personal data and your rights regarding data processed by Shopify, please visit: https://privacy.shopify.com/en

You will not be treated unfairly for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. You may appoint an agent to exercise your rights on your behalf in accordance with applicable law. Before accepting such a request from an agent, we require documentation proving the agent’s authorization from you, and you may also need to verify your identity directly with us. We will respond to your request within the time frame required by applicable law.

Complaints

If you have any dissatisfaction with how we handle your personal data, please contact us at the following. Depending on your location, you may have the right to object to our decisions or file a complaint with your local data protection authority using the contact information below.

International Transfers

Please be aware that your personal data may be transferred, stored, and processed outside your country of residence.

When we transfer your personal data outside the European Economic Area (EEA) or the United Kingdom, unless the destination country is recognized as having an adequate level of protection, we will handle it based on approved transfer mechanisms such as the European Commission’s standard contractual clauses or equivalent agreements issued by the UK supervisory authority, if applicable.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time due to changes in operations or for other business, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website with an updated "Last Updated" date and notified in accordance with applicable laws.