Payment Policy
Payments and billing – Japan and United States (Elviri)
Available payment methods
Elviri offers safe and reliable payment methods for customers in Japan and the United States to use with confidence.
The following payment methods are available at checkout.
- Maestro
- Mastercard
- Visa
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- UnionPay
Payments from the United States are processed in US dollars (USD / $).
Payments from Japan are processed in Japanese yen (JPY / ¥).
When is payment confirmed?
Payments are processed immediately at the time of order.
Your order is confirmed once payment is successfully completed.
If payment is not approved, the order will not be processed.
About price display
Product prices are displayed in the local currency according to your region.
- For customers in Japan, prices are shown in Japanese yen (¥).
- For customers in the United States, prices are shown in US dollars ($).
The final total amount is clearly displayed on the checkout screen.
Shipping to Japan and the United States is free of charge.
Any additional charges will be clearly displayed before payment.
About payment security
Yes.
Elviri uses SSL encryption technology to securely protect all transactions.
We do not store credit card numbers or payment information in our system.
About refunds and billing adjustments
If a return is approved, refunds will be made using the same payment method used at purchase.
If you encounter any unauthorized charges or payment issues,
Please contact us directly at info@elviri.com. We will respond promptly.
About fraud prevention
To maintain a secure shopping environment, Elviri may temporarily hold or cancel orders suspected of fraudulent or suspicious activity.
For large orders, we may ask for additional verification.
Contact
If you have any questions about payments or billing,
Please feel free to Contact us at info@elviri.com.
Company information
Shop name: Elviri (operated by 4digitalplans)
Address: Tijnmuiden 59, 1046 AK Amsterdam, Netherlands
Company registration number: 88177947
VAT number: NL004552662B79
Email address: info@elviri.com
Phone number (international): +31 6 10891775
Customer service hours (Japan Time / JST):
Monday to Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: 10:00 AM to 3:00 PM
We strive to respond to Contact within 24 hours.
Thank you very much for using Elviri.
