Shipping Policy

Shipping Policy

This policy applies to customers in Japan and the United States.

About Shipping

At Elviri, we have established a clear and reliable shipping system to ensure peace of mind for customers in Japan and the United States. Below is the process from order to delivery.

Free Shipping

All orders to Japan and the United States are shipped free of charge.
There is no minimum purchase amount requirement.

Shipping Regions

Elviri currently ships to addresses in Japan and the United States.

Order Processing and Shipping Schedule

Order Cutoff Time:
5:00 PM
*Orders placed after the cutoff time will be processed on the next business day.

Order Processing Time:
1 to 2 business days (Monday to Friday)

Delivery Time:
4 to 6 business days after shipping (Monday to Friday)

Estimated Delivery Time:
Approximately 5 to 8 business days from order confirmation
*Delivery times are estimates and may vary depending on the region and external factors.

Delivery Carriers

Your order will be shipped through our overseas logistics partners and delivered by trusted carriers in each region.

Shipping Fees

Shipping is free to Japan and the United States.
There are no additional or hidden fees.

Delivery Inquiries

If there are delays, damages, or losses during delivery, please contact customer support.
We will check the status and respond appropriately.

Tracking Information

After shipping the product, we will send a shipping confirmation email with the tracking number.
You can check the delivery status using the tracking information.

If you have any questions

For more details, please check the FAQ page or feel free to contact customer support.

Company Information

Shop Name: Elviri (Operated by 4digitalplans)

Address: Tijnmuiden 59, 1046 AK Amsterdam, Netherlands

Company Registration Number: 88177947
VAT Number: NL004552662B79

Email Address:info@elviri.com
Phone Number (International):+31 6 10891775

Customer Service Hours (Japan Time / JST):
Monday to Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: 10:00 AM to 3:00 PM

We strive to respond to inquiries within 24 hours.
Thank you very much for using Elviri.